By ordering any items with Kitty Fantasy World (KFW) you are deem to agree to all our terms and conditions stated on this page. Refrain from ordering if you cannot comply.
1) Price stated are strictly non nego, all currency displayed are in Singapore Dollars (SGD). We do not do trades as well.
2) KFW DOES NOT do any refunds after payment received, the only time we will do refunds is only to out-of-stock (OOS) items.
3) KFW is NOT responsible for any lost mails made via normal postage or am mails, and also NOT responsible with any damage made to the items made via normal postage, am mails or registered mail after we have bubblewrap it. Opting for this option is at buyer's risk.
4) Stated waiting timing is an estimated timing. Sometimes items do arrive before stated timing & sometimes there might have unexpected delays. So if you cannot wait, please refrain from ordering. WE DO NOT DO REFUNDS for back out orders under any circumstances.
5) KFW does not entertain any calls. All enquiries or orders will only be responded through: SMS, whatsapp, facebook message, Line, email, carousell or any other messaging platform. Refrain from sending multiple msges as it slows our replies. All messages will be replied within 24 hours.
6) If there's any exchange required, customer are to bear any shipping fee (local or oversea) back to us, back to supplier/manufacture, and shipping back to you. All items will be checked for defects before releasing to customer so we are not responsible for any exchange request.
7) Items displayed on photos might not be true to real life items. This happens all the time to all online purchases, if you cannot accept difference in appearance, color, texture or sizing, please refrain from orders as we do not do free exchange or refunds. As for minor defects like loose threads, minor glue stains on less visible area (for shoes), we cannot prevent this from happening. Do not order if you are a perfectionist.
8) KFW will not be responsible for any allergies that occur. Please read the attached ingredient list with items of material made tag (for shoes) before usage of the products.
9) We reserve all the rights to alter this terms and condition without any prior notice to anyone.
1) Price stated are strictly non nego, all currency displayed are in Singapore Dollars (SGD). We do not do trades as well.
2) KFW DOES NOT do any refunds after payment received, the only time we will do refunds is only to out-of-stock (OOS) items.
3) KFW is NOT responsible for any lost mails made via normal postage or am mails, and also NOT responsible with any damage made to the items made via normal postage, am mails or registered mail after we have bubblewrap it. Opting for this option is at buyer's risk.
4) Stated waiting timing is an estimated timing. Sometimes items do arrive before stated timing & sometimes there might have unexpected delays. So if you cannot wait, please refrain from ordering. WE DO NOT DO REFUNDS for back out orders under any circumstances.
5) KFW does not entertain any calls. All enquiries or orders will only be responded through: SMS, whatsapp, facebook message, Line, email, carousell or any other messaging platform. Refrain from sending multiple msges as it slows our replies. All messages will be replied within 24 hours.
6) If there's any exchange required, customer are to bear any shipping fee (local or oversea) back to us, back to supplier/manufacture, and shipping back to you. All items will be checked for defects before releasing to customer so we are not responsible for any exchange request.
7) Items displayed on photos might not be true to real life items. This happens all the time to all online purchases, if you cannot accept difference in appearance, color, texture or sizing, please refrain from orders as we do not do free exchange or refunds. As for minor defects like loose threads, minor glue stains on less visible area (for shoes), we cannot prevent this from happening. Do not order if you are a perfectionist.
8) KFW will not be responsible for any allergies that occur. Please read the attached ingredient list with items of material made tag (for shoes) before usage of the products.
9) We reserve all the rights to alter this terms and condition without any prior notice to anyone.